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Service & Technical Support

For 20 plus years, we have been Southeastern North Carolina's first choice for laser printer and fax service.  We now service most major brands of laser printers, copiers and fax including Hewlett Packard, Brother, Canon, Dell, Konica Minolta, Kyocera, Lexmark, Oki, Panasonic, Ricoh, Samsung, Sharp and Xerox.  Whether it is routine maintenance or emergency service, we are prepared. Our technicians have a combined 50 plus years of technical experience and training. 

Our large inventory of parts and maintenance kits means most of the time we can fix your printer with one visit. If we don't have your part, we have developed business partnerships with over a dozen manufacturers and wholesalers to get the part economically and quickly ... most of the time overnight. We carry both OEM and high quality refurbished maintenance kits offering you the choice if you want to lower your costs. 

With the rare exception, diagnosis is free and we never order parts or do work before you know and approve of the total cost.  In most instances, we can respond to your emergency needs the same day....certainly the next day.  If you purchase your supplies from us, we bill in one half hour increments otherwise we bill in hourly increments.  You are also welcome to bring your printer to us.  Fast, simple and easy.

We are standing by to take your call or email:    

910-763-9590
1-800-789-8663
sales@tonerexchange.com

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